Industry: Chiropractic and physical therapy practices
AI for chiropractic and physical therapy practices.
We work with chiropractic and physical therapy practices across the Portland metro area and Southwest Washington. Most of our clients in this space are 1-to-3 provider practices with a small support staff and a steady caseload. The AI opportunity sits firmly in the front office: intake, scheduling, insurance verification, recall, and the patient communication that holds together a treatment plan.
We are not clinicians and we don't influence treatment decisions. We're the people who configure the tools, document what's allowed in writing, and train your team on practical use.
Where the hours go.
These are the recurring time sinks we hear about most from chiropractic and physical therapy practices in our service area.
- Insurance verification calls eat hours per week of front-desk time.
- Patient intake paperwork is still mostly manual entry into the EHR.
- Recall, reactivation, and missed-appointment follow-up either don't happen or feel impersonal.
- Treatment plan adherence outreach ("are you doing your home exercises?") rarely happens.
- Online reviews and Google Business Profile sit unmanaged.
Where AI actually fits.
The specific implementations we run for chiropractic and physical therapy practices. Each is scoped, quoted in writing, and capped at a not-to-exceed price.
Intake automation
AI-assisted patient intake forms that flow cleanly into your EHR, capture the right information for chiropractic or PT-specific evaluations, and reduce data entry. Works with practice management systems like ChiroTouch, Genesis, WebPT, and Practice Perfect.
Insurance verification workflows
AI-assisted prep and documentation of verification calls, automated benefits summaries for patients, and exception flagging for staff attention.
Recall and reactivation
Personalized outreach to patients who finished a care plan, lapsed for routine check-ins, or had a no-show. Drafted from EHR data, queued for staff review, sent through your existing communication tool.
Treatment plan adherence
Scheduled patient check-in messages between visits asking about home exercise adherence, pain levels, or specific concerns. Information feeds back to the provider before the next visit.
Review and reputation
Drafted responses to Google and Yelp reviews queued for approval. Automated, well-timed review requests after successful care plans.
What this isn't for.
Where AI isn't the right answer in this industry. Knowing this up front saves everyone time.
- Clinical decisions, diagnosis, or treatment recommendations. Always the licensed provider.
- Sending PHI to consumer-grade AI accounts. Always enterprise-tier with appropriate BAAs.
- Replacing the hands-on relationship that's the core of chiropractic and PT.
Where we serve chiropractic and physical therapy practices.
We meet clients across the Portland metro area and Southwest Washington. The cities where we have the most active work:
FAQ
Questions from chiropractic and physical therapy practices.
- Is AI HIPAA-compliant for use in a chiropractic or PT practice?
- Yes, when configured correctly. The same enterprise-tier AI options that work for medical and dental practices (ChatGPT Enterprise, Claude for Work, Microsoft Copilot, Google Workspace AI) support Business Associate Agreements and the technical controls HIPAA requires. We use those tiers for any workflow that touches PHI and never use consumer-grade accounts for patient data.
- Does AI work with my EHR?
- It depends on the EHR. Modern systems with APIs (WebPT, Practice Perfect, newer ChiroTouch versions, JaneApp) integrate cleanly. Older systems require workarounds, usually through structured exports or staff-mediated workflows. We'll meet you where you are.
- Can AI help with insurance billing?
- Indirectly, yes. AI can help with the documentation that supports billing (visit summaries, treatment notes drafts that the provider reviews and signs), but the billing process itself is highly structured and best handled by your billing system or billing service. We focus AI on the workflows around billing, not on submitting claims.
Other industries we work with.
See all industries or browse cities we serve.