Industry: Home services and trades
AI for contractors, trades, and home-service businesses.
We work with general contractors, electricians, plumbers, HVAC companies, landscapers, roofers, and other small home-service businesses across the Portland metro area and Southwest Washington. Most of our trade clients are between one and twenty employees with no dedicated office staff beyond an estimator and a dispatcher. The AI opportunity is concrete: faster estimating, cleaner customer communication, fewer scheduling balls dropped, and tighter follow-through on past customers.
We are not trying to replace the field judgment that wins jobs. We're trying to give the owner and the dispatcher back the hours they currently spend on writing, typing, and chasing. That's where AI fits, and we set it up so it actually gets used after we leave.
Where the hours go.
These are the recurring time sinks we hear about most from home services and trades in our service area.
- Estimating and proposal writing eats owner time after hours.
- Customer follow-up between estimate and decision falls through.
- Scheduling and dispatch coordination is mostly verbal and easy to drop.
- Past-customer outreach for service intervals, warranty work, or seasonal services rarely happens.
- Online reviews and Google Business Profile sit unmanaged for months.
Where AI actually fits.
The specific implementations we run for home services and trades. Each is scoped, quoted in writing, and capped at a not-to-exceed price.
AI-assisted estimate drafting
Job notes turn into a structured estimate or proposal in minutes instead of a late-night writing session. The numbers stay yours, the writing gets faster.
Customer communication workflows
Drafted appointment confirmations, post-estimate follow-ups, day-of-service updates, and post-job thank-you notes. Queued for review before sending. Integrates with the field service software you already use (Jobber, Housecall Pro, ServiceTitan, etc.).
Past-customer reactivation
Recall, warranty, and seasonal service outreach drafted from your customer list. Captures the recurring revenue you're currently leaving on the table.
Review request and reputation
Post-job review requests sent through your existing tool with AI-drafted responses to incoming reviews. Particularly important in trades where Google reviews drive the next ten jobs.
Team training
Live, recorded sessions with the office staff and the field team on what AI is appropriate to use and how. Recordings stay with the business for onboarding new dispatchers and estimators.
What this isn't for.
Where AI isn't the right answer in this industry. Knowing this up front saves everyone time.
- Field judgment. Bidding a job, diagnosing a leak, and deciding what's safe stays with the trained crew.
- Replacing the dispatcher's relationship with the crews. AI assists; the dispatcher still runs the day.
- Anything safety-critical. AI can summarize manuals. It doesn't decide what's code-compliant.
Where we serve home services and trades.
We meet clients across the Portland metro area and Southwest Washington. The cities where we have the most active work:
FAQ
Questions from home services and trades.
- Does AI work with my field service software?
- Usually, yes. Jobber, Housecall Pro, ServiceTitan, FieldEdge, and most modern field service platforms expose data we can connect AI to. For estimating, customer communication, and reporting workflows, we'll meet you where you already are. If you're on something older or fully paper-based, we'll work around it with general-purpose tools.
- How much time does this actually save a small contractor?
- For most one-to-ten-person trade businesses, we see five to fifteen hours a week of owner or office staff time freed up after a focused implementation. Most of that comes from estimating speed, customer communication automation, and past-customer reactivation. That time typically converts to either more billable hours or fewer late nights.
- Can AI help me get more Google reviews?
- Yes. We set up an automated post-job review request through your existing tool, plus AI-drafted responses to incoming reviews queued for your approval. Most small home-service businesses we work with double or triple their monthly review velocity within 90 days. Reviews are a top-three local pack ranking factor, which directly affects how many new jobs you get.
Other industries we work with.
See all industries or browse cities we serve.